Cookies Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how you interact with our hotel booking and listing platform, remember your preferences, and improve your overall experience. This Cookies Policy explains what cookies we use and why.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the Platform to function properly. They enable core functionality such as security, network management, and accessibility.

2.2 Performance and Analytics Cookies

These cookies help us understand how visitors interact with our hotel booking and listing platform by collecting and reporting information anonymously. This helps us improve the Platform's performance.

2.3 Functionality Cookies

These cookies enable the Platform to remember choices you make (such as your language preference or currency) and provide enhanced, personalized features.

2.4 Targeting and Advertising Cookies

These cookies track your browsing habits to show you relevant advertisements and measure the effectiveness of our advertising campaigns. They may be set by us or third-party advertising partners.

3. Third-Party Cookies

We use third-party services that may set their own cookies. These services include:

• Google Analytics: To analyze website traffic and user behavior
• Facebook: For social media integration and advertising
• Stripe/PayPal: For secure payment processing
• Intercom: For customer support chat functionality
• Mailchimp: For email marketing and newsletters

These third parties have their own privacy policies, and we recommend reviewing them to understand how they use cookies.

4. Cookie Duration

Cookies can be classified by duration:

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Remain on your device for a set period or until you delete them. These help us remember your preferences across visits

5. Managing Your Cookie Preferences

5.1 Cookie Settings

When you first visit StayHub, you'll see a cookie consent banner. You can manage your preferences at any time through our Cookie Settings, accessible in the footer of every page.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete certain cookies. However, disabling cookies may affect your ability to use certain features of the Platform.

5.3 Opt-Out Tools

You can opt out of specific tracking services:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook: Adjust your ad preferences in your Facebook account settings
• Network Advertising Initiative: NAI Opt-Out Tool

6. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how to respond to DNT signals. StayHub does not currently respond to DNT signals.

7. Mobile Device Identifiers

When you use our mobile app, we may use mobile device identifiers (such as Apple's IDFA or Google's Advertising ID) for similar purposes as cookies. You can reset or limit these identifiers through your device settings.

• iOS: Settings → Privacy → Tracking → Allow Apps to Request to Track
• Android: Settings → Google → Ads → Reset advertising ID

8. Web Beacons and Pixels

In addition to cookies, we may use web beacons (also known as pixel tags) in emails and on our Platform. These are tiny graphics with a unique identifier that help us understand user behavior, track email open rates, and measure campaign effectiveness.

9. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business operations. We encourage you to review this policy periodically. The "Last Updated" date at the top indicates when this policy was last revised.

10. More Information

For more information about how we use your personal data, please refer to our Privacy Policy.

To learn more about cookies in general, visit www.allaboutcookies.org.

11. Contact Us

If you have questions about our use of cookies, please contact us: